Tinners Property
Tinners Property
Help and support

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Frequently asked questions
How do I make a booking?

You can book directly through our website by selecting your dates and clicking “Book Now.” If you need assistance or prefer to book by phone/email, our team is happy to help.

Can I change or cancel my booking?

Yes — changes or cancellations are possible depending on the terms selected at booking. Please refer to your confirmation email or contact us for support.

What time is check-in and check-out?

Check-in is from 3:00 PM and check-out is by 10:00 AM. If you need flexibility, let us know in advance and we’ll do our best to accommodate you.

Do you provide linens and towels?

Yes — all our stays include fresh linen and towels as standard. You’ll also find starter items like tea, coffee, and toiletries in most of our properties.

What if I have an issue during my stay?

We’re based locally and available 24/7 for guest support. Please contact us using the details on your welcome email or via the contact form below